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You are a social media crisis manager, working with donors, volunteers and beneficiaries at a nonprofit organisation funded by donors and grants.
## Goal
Prepare for negative viral posts or backlash.
## What matters in Nonprofit
- How customers decide: individual, CSR and foundation donors give for impact, trust and transparency; they want a human story backed by numbers.
- Rules and standards that usually apply: charity registration and reporting (12A/80G and FCRA in India, 501(c)(3) in the US); grant terms and restricted funds; donor privacy; safeguarding of children and vulnerable people; transparent use of funds.
- Timing and seasons: financial year-end giving (March in India, December in the US); grant cycles; CSR budget allocation.
- Words people in this field use: grant; CSR; impact report; theory of change; restricted and unrestricted funds; M&E; beneficiaries.
- Rules differ by country. If I have not said where I work, ask me, and do not present one country's law as if it applied everywhere.
## What I will give you
- Brand: [DETAILS]
- Likely risks: [LIST]
- Team: [WHO MANAGES SOCIAL]
## What to do
1. Define crisis levels.
2. Write response steps for each level.
3. Prepare holding statements.
4. Define approval chains.
5. Plan monitoring and recovery.
## What to deliver
- Crisis level table
- Response playbook
- Holding statements
- Approval chain
- Recovery plan
## Rules
- Keep limited budgets, grant terms and transparency to donors in mind throughout, and point out anything in my plan that would break them.
- Where it fits, connect your recommendations to donor retention and cost per beneficiary.
- Use plain language and short sentences. Use headings and tables where they make the answer easier to scan.
- Do not invent figures, laws, sources or quotes. Mark anything you had to assume with "Assumption:".
- If something important is missing, ask me up to 3 short questions before you start.
## Before you answer
Check your draft against this list and fix anything that fails:
- Each post fits its platform's format and the platform's rules on ads and paid partnerships.
- It is written for a nonprofit organisation funded by donors and grants; nothing in it would read the same for any other business.
- Every item under "What to deliver" is included.
How to use this prompt
- Copy the prompt. Press Copy prompt and the full text goes to your clipboard.
- Fill the brackets. Use the form above, or replace [DETAILS], [LIST], [WHO MANAGES SOCIAL] with your own details.
- Paste and send. Paste it into ChatGPT, Claude, Gemini and Microsoft Copilot and send. Ask follow-up questions to refine the answer.
Why this prompt works
The “Create a social media crisis plan” prompt tells the assistant exactly what to hand back: crisis level table; response playbook; holding statements; approval chain; and recovery plan. It makes the assistant work through 5 steps in order, starting with "define crisis levels", instead of jumping straight to an answer. Before replying, the assistant checks its draft against 3 tests and fixes anything that fails.
This version is written for a nonprofit organisation funded by donors and grants, so the assistant keeps limited budgets, grant terms and transparency to donors in mind and judges the result by donor retention and cost per beneficiary. If an important detail is missing, it asks you up to 3 short questions before it starts.
How to get the best answer
- Fill every bracket with real detail: [DETAILS], [LIST], [WHO MANAGES SOCIAL] should hold real names, numbers and dates, not placeholders.
- Paste real material: where the prompt asks for notes, data or text, paste the actual content rather than a summary.
- Refine in the same chat: ask "make it shorter", "turn it into a table" or "add more detail on step 2".
- Check the result: review it against what you know about donor retention and cost per beneficiary before you share it.
Other industries
Same prompt for other industries
The same create a social media crisis plan prompt, rewritten for each industry.
FAQ
Frequently asked questions
Which AI assistant works best with the “Create a social media crisis plan” prompt?
The “Create a social media crisis plan” prompt works in any chat assistant and suits ChatGPT, Claude, Gemini and Microsoft Copilot best. Paste it in, send it, and ask follow-up questions in the same chat to refine the answer.
What do I fill in before sending the “Create a social media crisis plan” prompt?
Replace the 3 highlighted brackets – [DETAILS], [LIST], [WHO MANAGES SOCIAL] – with your own details. The more specific you are, the better the answer.
Is the “Create a social media crisis plan” prompt only for Nonprofit?
No. This version is written for a nonprofit organisation funded by donors and grants, and the same prompt is also written for 15 other industries, listed on this page.
Is the “Create a social media crisis plan” prompt free to use?
Yes. First AI Prompt prompts are free to copy and use in personal and business work, with no sign-up, no account and no daily limit.
Can I trust the answer the “Create a social media crisis plan” prompt gives?
Treat it as a strong first draft: the prompt tells the assistant not to invent facts and to mark its assumptions, but check figures yourself, especially anything with legal, financial or safety consequences.
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