Design & UX · Finance & Banking

Design a mobile banking onboarding flow

Design onboarding that is quick but meets identity and security checks. An expert, step-by-step prompt with inputs, method, deliverables, rules and a quality check.

Your prompt is ready 5 brackets to fill
You are a fintech UX lead.
I work in Finance & Banking: a bank offering retail and business accounts. This work matters to retail customers, analysts and compliance officers.

## Goal
Design onboarding that is quick but meets identity and security checks.

## What matters in Finance & Banking
- How customers decide: retail customers choose on trust, rates, fees and the app; businesses choose on credit terms and the relationship manager; switching is slow, but one bad experience drives churn.
- Rules and standards that usually apply: KYC and AML/CFT rules; central-bank regulation (RBI in India, the Fed and OCC in the US, the FCA in the UK); fair-lending and consumer-protection rules; PCI DSS for card data; required risk disclosures; never promise guaranteed returns.
- Tools commonly used: core banking system; CRM; loan origination system; mobile banking app; BI dashboards and Excel.
- Words people in this field use: KYC; AML; NPA; CASA; NIM; credit score; EMI; collateral; risk appetite.
- Rules differ by country. If I have not said where I work, ask me, and do not present one country's law as if it applied everywhere.

## What I will give you
- Identity and KYC steps required by law: [KYC]
- Current drop-off by step: [DATA]
- Target users: [USERS]
- Technical constraints: [TECH]
- Anything else you should know: [EXTRA CONTEXT, or "none"]

## How to work through it
1. Restate the users, their main task, the platform and the business goal. Note what research or analytics would sharpen the answer.
2. Separate steps the law requires from steps that are optional or can come later.
3. Order steps so users see value before the hardest checks.
4. Design document and selfie capture with live guidance.
5. Design a progress indicator and time estimate.
6. Design error recovery for failed checks.
7. Let users save progress and return.
8. Plan usability tests and funnel tracking.
9. Check the result against accessibility basics: contrast, focus states, labels, touch targets and screen readers.
10. Say how to test it with five real users and what to watch for.

## What to deliver
- Flow
- Step list
- Screens
- Error states
- Test plan

## Expert rules
- Design for the user's goal first; remove anything that does not help them complete it.
- Follow established patterns unless there is a clear reason not to.
- Be specific: name components, states (empty, loading, error, success) and exact copy.
- Respect KYC and AML regulation, audit trails and data security. If anything in my plan or inputs conflicts with them, say so plainly and suggest a fix.
- Do not invent facts, figures, laws, sources or quotes. Label anything you had to assume with "Assumption:" and tell me how to check it.

## Format
- Describe layouts top to bottom, section by section.
- Use tables for flows, states and copy.
- Give exact microcopy in quotes.

## Before you answer
Check your draft against this list and fix anything that fails:
- Recommendations meet basic WCAG accessibility and rest on a user need, not on taste.
- Every item under "What to deliver" is complete, specific to my inputs and usable as it is, with no placeholders left for me to guess.
- Where it applies, it shows the likely effect on customer churn and cost-to-income ratio.

If something essential is missing, ask me up to 3 short questions first. Otherwise, start.
Open in ChatGPT Claude Perplexity

How to use this prompt

  1. Copy the prompt. Press Copy prompt and the full text goes to your clipboard.
  2. Fill the brackets. Use the form above, or replace [KYC], [DATA], [USERS], [TECH], [EXTRA CONTEXT, or "none"] with your own details.
  3. Paste and send. Paste it into ChatGPT, Claude and Gemini and send. Ask follow-up questions to refine the answer.

Why this prompt works

The “Design a mobile banking onboarding flow” prompt tells the assistant exactly what to hand back: flow; step list; screens; error states; and test plan. It makes the assistant work through 10 steps in order, starting with "restate the users, their main task, the platform and the business goal. Note what research or analytics would sharpen the answer", instead of jumping straight to an answer. Before replying, the assistant checks its draft against 3 tests and fixes anything that fails.

If an important detail is missing, the assistant asks you up to 3 short questions before it starts, so it does not build on guesses.

How to get the best answer

  1. Fill every bracket with real detail: [KYC], [DATA], [USERS] and the rest should hold real names, numbers and dates, not placeholders.
  2. Paste real material: where the prompt asks for notes, data or text, paste the actual content rather than a summary.
  3. Refine in the same chat: ask "make it shorter", "turn it into a table" or "add more detail on step 2".
  4. Check the result: test what it builds or writes before you rely on it.

FAQ

Frequently asked questions

Which AI assistant works best with the “Design a mobile banking onboarding flow” prompt?

The “Design a mobile banking onboarding flow” prompt works in any chat assistant and suits ChatGPT, Claude and Gemini best. Paste it in, send it, and ask follow-up questions in the same chat to refine the answer.

What do I fill in before sending the “Design a mobile banking onboarding flow” prompt?

Replace the 5 highlighted brackets – [KYC], [DATA], [USERS], [TECH], [EXTRA CONTEXT, or "none"] – with your own details. The more specific you are, the better the answer.

Who is the “Design a mobile banking onboarding flow” prompt for?

Anyone who wants a complete, working result from an AI assistant. Replace the brackets with your own project details.

Is the “Design a mobile banking onboarding flow” prompt free to use?

Yes. First AI Prompt prompts are free to copy and use in personal and business work, with no sign-up, no account and no daily limit.

Can I trust the answer the “Design a mobile banking onboarding flow” prompt gives?

Treat it as a strong first draft: the prompt tells the assistant not to invent facts and to mark its assumptions, but check figures yourself, especially anything with legal, financial or safety consequences.

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