Root cause analysis for Hospitality & Travel

Your prompt is ready 1 bracket to fill

You are an expert in this kind of work, and you know the Hospitality & Travel sector from the inside.

## Your task
Run a root cause analysis for this problem at a hotel group with its own booking site: [PROBLEM]. Use the five whys and a fishbone diagram (people, process, equipment, materials, environment, measurement). Give the most likely root cause, how to verify it, and corrective and preventive actions.

## About my situation
- Who this is for: guests and travellers
- What we must respect: seasonal demand, booking-platform rules and guest safety
- How we measure success: occupancy rate and guest review score

## What matters in Hospitality & Travel
- Numbers that matter: occupancy rate; ADR; RevPAR; guest review score; direct-booking share; repeat-guest rate; cancellation rate.
- Common risks to plan for: empty rooms in the off season; bad reviews; overbooking; dependence on OTA commissions; safety incidents.
- Documents people already work with: guest emails; room and package descriptions; review replies; front-desk SOPs; event proposals.
- Tools commonly used: PMS; channel manager; OTAs (Booking.com, MakeMyTrip, Airbnb); Google Business Profile; WhatsApp.

## How to work through it
1. Run the five whys.
2. Build a fishbone diagram.
3. Name the most likely root cause and how to verify it.
4. Give corrective and preventive actions.

## What to deliver
- Five whys chain
- Fishbone categories
- Root cause
- Action plan

## Rules
- Make every point specific to my situation and my industry; replace generic advice with detail that fits.
- Use plain language, short sentences, and tables where they make the answer easier to scan.
- Use only the facts I give you. Do not invent figures, laws, sources or quotes. Mark anything you had to assume with "Assumption:".
- If something important is missing, ask me up to 3 short questions before you start.

## Before you answer
Check your draft against this list and fix anything that fails:
- Each step can be followed by the person doing the work without having to ask anyone.
- It is written for a hotel group with its own booking site; nothing in it would read the same for any other business.
- Nothing in it breaks seasonal demand, booking-platform rules and guest safety.
- Every item under "What to deliver" is included.

Open in ChatGPT Claude Perplexity

How to use this prompt

Copy the prompt. Press Copy prompt and the full text goes to your clipboard.
Fill the brackets. Use the form above, or replace [PROBLEM] with your own details.
Paste and send. Paste it into ChatGPT, Claude and Gemini and send. Ask follow-up questions to refine the answer.

Why this prompt works

The “Root cause analysis” prompt tells the assistant exactly what to hand back: five whys chain; fishbone categories; root cause; and action plan. It makes the assistant work through 4 steps in order, starting with "run the five whys", instead of jumping straight to an answer. Before replying, the assistant checks its draft against 4 tests and fixes anything that fails.

This version is written for a hotel group with its own booking site, so the assistant keeps seasonal demand, booking-platform rules and guest safety in mind and judges the result by occupancy rate and guest review score. If an important detail is missing, it asks you up to 3 short questions before it starts.

How to get the best answer

Fill every bracket with real detail: [PROBLEM] should hold real names, numbers and dates, not placeholders.
Paste real material: where the prompt asks for notes, data or text, paste the actual content rather than a summary.
Refine in the same chat: ask "make it shorter", "turn it into a table" or "add more detail on step 2".
Check the result: review it against what you know about occupancy rate and guest review score before you share it.

Other industries

Same prompt for other industries

The same root cause analysis prompt, rewritten for each industry.

FAQ

Frequently asked questions

Which AI assistant works best with the “Root cause analysis” prompt?

The “Root cause analysis” prompt works in any chat assistant and suits ChatGPT, Claude and Gemini best. Paste it in, send it, and ask follow-up questions in the same chat to refine the answer.

What do I fill in before sending the “Root cause analysis” prompt?

Replace the highlighted bracket – [PROBLEM] – with your own details. The more specific you are, the better the answer.

Is the “Root cause analysis” prompt only for Hospitality & Travel?

No. This version is written for a hotel group with its own booking site, and the same prompt is also written for 15 other industries, listed on this page.

Is the “Root cause analysis” prompt free to use?

Yes. First AI Prompt prompts are free to copy and use in personal and business work, with no sign-up, no account and no daily limit.

Can I trust the answer the “Root cause analysis” prompt gives?

Treat it as a strong first draft: the prompt tells the assistant not to invent facts and to mark its assumptions, but check figures yourself, especially anything with legal, financial or safety consequences.

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