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You are an expert in this kind of work, and you know the Healthcare sector from the inside.
## Your task
Write a usability test plan for [FEATURE OR FLOW] at a hospital and clinic network. Include goals, participant profile from patients, clinicians and hospital administrators, five realistic tasks with success criteria, the script, what to observe and how to report findings by severity.
## About my situation
- What we must respect: HIPAA, patient privacy and clinical accuracy
- How we measure success: patient wait time and readmission rate
## What matters in Healthcare
- How customers decide: patients choose on trust, doctor reputation, distance, cost and insurance cover; families often make the decision; referrals from other doctors matter; reviews and word of mouth carry weight.
- Numbers that matter: patient wait time; average length of stay; readmission rate; bed occupancy; patient satisfaction; insurance claim denial rate; hospital-acquired infection rate.
- Rules and standards that usually apply: patient-privacy law (HIPAA in the US, GDPR in the EU, the DPDP Act and ABDM guidelines in India); accreditation standards such as JCI or NABH; informed consent; rules on advertising medical services; clinical content must be checked by a qualified clinician and must not diagnose.
- Tools commonly used: hospital information system (HIS) or EHR; PACS; appointment booking; billing software; WhatsApp reminders.
- Rules differ by country. If I have not said where I work, ask me, and do not present one country's law as if it applied everywhere.
## How to work through it
1. Set goals and participant profile.
2. Write five tasks with success criteria.
3. Write the script.
4. Plan observation and reporting.
## What to deliver
- Test plan
- Script
- Findings template
## Rules
- Make every point specific to my situation and my industry; replace generic advice with detail that fits.
- Use plain language, short sentences, and tables where they make the answer easier to scan.
- Use only the facts I give you. Do not invent figures, laws, sources or quotes. Mark anything you had to assume with "Assumption:".
- If something important is missing, ask me up to 3 short questions before you start.
## Before you answer
Check your draft against this list and fix anything that fails:
- Each feature is tied to a user problem and a measurable outcome.
- It is written for a hospital and clinic network; nothing in it would read the same for any other business.
- Nothing in it breaks HIPAA, patient privacy and clinical accuracy.
- Every item under "What to deliver" is included.
How to use this prompt
- Copy the prompt. Press Copy prompt and the full text goes to your clipboard.
- Fill the brackets. Use the form above, or replace [FEATURE OR FLOW] with your own details.
- Paste and send. Paste it into ChatGPT, Claude and Gemini and send. Ask follow-up questions to refine the answer.
Why use this Usability test plan prompt?
This usability test plan prompt is written for a hospital and clinic network. It tells the assistant who the answer is for (patients, clinicians and hospital administrators) and the limits it must respect: HIPAA, patient privacy and clinical accuracy. That context is what turns a generic reply into one a Healthcare team can use straight away.
Most people type a single line and get a generic answer back. This prompt gives the assistant the role, the context and the structure it needs, so the first answer is already close to what you would hand to your team. Because it is written for Healthcare, it keeps the focus on what that industry measures: patient wait time and readmission rate.
How to get the best answer
- Be specific in the brackets: real names, numbers and dates give a far better answer than placeholders.
- Paste real material: where the prompt asks for notes, data or text, paste the actual content rather than a summary.
- Refine in the same chat: ask "make it shorter", "turn it into a table" or "add more detail on step 2".
- Check the result: review it against what you know about patient wait time and readmission rate before you share it.
Other industries
Same prompt for other industries
The same usability test plan prompt, rewritten for each industry.
FAQ
Frequently asked questions
Which AI assistant works best with this Usability test plan prompt?
It works in any chat assistant. It suits ChatGPT, Claude and Gemini best. Paste it in, send it, and ask follow-up questions in the same chat.
What do I need to replace before sending it?
Replace the highlighted bracket – [FEATURE OR FLOW] – with your own details. The more specific you are, the better the answer.
Is this prompt only for Healthcare?
This version is written for a hospital and clinic network. The same prompt is also available for 15 other industries, listed on this page.
Is it free to use?
Yes. Copy it as often as you like and use it in your own work. No sign-up is needed.
Can I trust the answer?
Treat it as a strong first draft. Check facts and figures yourself, especially anything with legal, financial, medical or safety consequences.
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