Customer Support prompts
Replies, help articles, macros and escalations.
- 333 prompts available
- 16 industries covered
- Help-centre article for Real EstateUse this so customers can solve problems without contacting support. Written for a real-estate brokerage.
- Help-centre article for E-commerce & RetailUse this so customers can solve problems without contacting support. Written for an online store selling physical products.
- Help-centre article for EducationUse this so customers can solve problems without contacting support. Written for a school and online-learning provider.
- Help-centre article for Finance & BankingUse this so customers can solve problems without contacting support. Written for a bank offering retail and business accounts.
- Help-centre article for Marketing & AdvertisingUse this so customers can solve problems without contacting support. Written for a marketing agency running campaigns for several clients.
- Help-centre article for ManufacturingUse this so customers can solve problems without contacting support. Written for a manufacturing plant running shift-based production lines.
- Help-centre article for IT & SoftwareUse this so customers can solve problems without contacting support. Written for a software company that ships a SaaS product.
- Reply to an angry customer for NonprofitUse this when a customer is angry and the reply has to calm things down. Written for a nonprofit organisation funded by donors and grants.
- Reply to an angry customer for Media & EntertainmentUse this when a customer is angry and the reply has to calm things down. Written for a media studio publishing video and podcasts.
- Reply to an angry customer for ConstructionUse this when a customer is angry and the reply has to calm things down. Written for a construction contractor running several sites.
- Reply to an angry customer for Logistics & Supply ChainUse this when a customer is angry and the reply has to calm things down. Written for a logistics company running warehouses and a delivery fleet.
- Reply to an angry customer for Hospitality & TravelUse this when a customer is angry and the reply has to calm things down. Written for a hotel group with its own booking site.
- Reply to an angry customer for LegalUse this when a customer is angry and the reply has to calm things down. Written for a mid-sized law firm.
- Reply to an angry customer for Human ResourcesUse this when a customer is angry and the reply has to calm things down. Written for the HR department of a 500-person company.
- Reply to an angry customer for Real EstateUse this when a customer is angry and the reply has to calm things down. Written for a real-estate brokerage.
- Reply to an angry customer for E-commerce & RetailUse this when a customer is angry and the reply has to calm things down. Written for an online store selling physical products.
- Reply to an angry customer for EducationUse this when a customer is angry and the reply has to calm things down. Written for a school and online-learning provider.
- Reply to an angry customer for Finance & BankingUse this when a customer is angry and the reply has to calm things down. Written for a bank offering retail and business accounts.
- Reply to an angry customer for Marketing & AdvertisingUse this when a customer is angry and the reply has to calm things down. Written for a marketing agency running campaigns for several clients.
- Reply to an angry customer for ManufacturingUse this when a customer is angry and the reply has to calm things down. Written for a manufacturing plant running shift-based production lines.
- Reply to an angry customer for IT & SoftwareUse this when a customer is angry and the reply has to calm things down. Written for a software company that ships a SaaS product.
FAQ
Customer Support prompts: common questions
What are Customer Support prompts?
Ready-made prompts for customer support work: replies, help articles, macros and escalations. Each one is written for a specific industry, so the answer fits the people and rules you work with.
How many Customer Support prompts are there?
333 prompts across 48 tasks and 16 industries. Open an industry from the Industries menu to see only the ones for where you work.
Which AI assistant should I use them with?
Any of them. The prompts are plain text, so they work in ChatGPT, Claude, Gemini, Copilot and the rest. Each prompt lists the assistants it suits best.
Are they free?
Yes. Copy any prompt as often as you like, with no sign-up and no limit.