Customer Support prompts

Replies, help articles, macros and escalations.

  • 333 prompts available
  • 16 industries covered

Showing 333 customer support prompts

Open any prompt to customize it for your industry

  1. Escalation summary for Marketing & AdvertisingUse this when handing a support issue to another team. Written for a marketing agency running campaigns for several clients.
  2. Escalation summary for ManufacturingUse this when handing a support issue to another team. Written for a manufacturing plant running shift-based production lines.
  3. Escalation summary for IT & SoftwareUse this when handing a support issue to another team. Written for a software company that ships a SaaS product.
  4. Support reply macros for NonprofitUse this to answer common requests faster and consistently. Written for a nonprofit organisation funded by donors and grants.
  5. Support reply macros for Media & EntertainmentUse this to answer common requests faster and consistently. Written for a media studio publishing video and podcasts.
  6. Support reply macros for ConstructionUse this to answer common requests faster and consistently. Written for a construction contractor running several sites.
  7. Support reply macros for Logistics & Supply ChainUse this to answer common requests faster and consistently. Written for a logistics company running warehouses and a delivery fleet.
  8. Support reply macros for Hospitality & TravelUse this to answer common requests faster and consistently. Written for a hotel group with its own booking site.
  9. Support reply macros for LegalUse this to answer common requests faster and consistently. Written for a mid-sized law firm.
  10. Support reply macros for Human ResourcesUse this to answer common requests faster and consistently. Written for the HR department of a 500-person company.
  11. Support reply macros for Real EstateUse this to answer common requests faster and consistently. Written for a real-estate brokerage.
  12. Support reply macros for E-commerce & RetailUse this to answer common requests faster and consistently. Written for an online store selling physical products.
  13. Support reply macros for EducationUse this to answer common requests faster and consistently. Written for a school and online-learning provider.
  14. Support reply macros for Finance & BankingUse this to answer common requests faster and consistently. Written for a bank offering retail and business accounts.
  15. Support reply macros for HealthcareUse this to answer common requests faster and consistently. Written for a hospital and clinic network.
  16. Support reply macros for Marketing & AdvertisingUse this to answer common requests faster and consistently. Written for a marketing agency running campaigns for several clients.
  17. Support reply macros for ManufacturingUse this to answer common requests faster and consistently. Written for a manufacturing plant running shift-based production lines.
  18. Help-centre article for NonprofitUse this so customers can solve problems without contacting support. Written for a nonprofit organisation funded by donors and grants.
  19. Help-centre article for Media & EntertainmentUse this so customers can solve problems without contacting support. Written for a media studio publishing video and podcasts.
  20. Help-centre article for ConstructionUse this so customers can solve problems without contacting support. Written for a construction contractor running several sites.
  21. Help-centre article for Logistics & Supply ChainUse this so customers can solve problems without contacting support. Written for a logistics company running warehouses and a delivery fleet.
  22. Help-centre article for Hospitality & TravelUse this so customers can solve problems without contacting support. Written for a hotel group with its own booking site.
  23. Help-centre article for LegalUse this so customers can solve problems without contacting support. Written for a mid-sized law firm.
  24. Help-centre article for Human ResourcesUse this so customers can solve problems without contacting support. Written for the HR department of a 500-person company.

FAQ

Customer Support prompts: common questions

What are Customer Support prompts?

Ready-made prompts for customer support work: replies, help articles, macros and escalations. Each one is written for a specific industry, so the answer fits the people and rules you work with.

How many Customer Support prompts are there?

333 prompts across 48 tasks and 16 industries. Open an industry from the Industries menu to see only the ones for where you work.

Which AI assistant should I use them with?

Any of them. The prompts are plain text, so they work in ChatGPT, Claude, Gemini, Copilot and the rest. Each prompt lists the assistants it suits best.

Are they free?

Yes. Copy any prompt as often as you like, with no sign-up and no limit.

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