Customer Support prompts

Replies, help articles, macros and escalations.

  • 333 prompts available
  • 16 industries covered

Showing 333 customer support prompts

Open any prompt to customize it for your industry

  1. Classify support tickets for Logistics & Supply ChainUse this to understand what customers contact you about most. Written for a logistics company running warehouses and a delivery fleet.
  2. Classify support tickets for Hospitality & TravelUse this to understand what customers contact you about most. Written for a hotel group with its own booking site.
  3. Classify support tickets for LegalUse this to understand what customers contact you about most. Written for a mid-sized law firm.
  4. Classify support tickets for Human ResourcesUse this to understand what customers contact you about most. Written for the HR department of a 500-person company.
  5. Classify support tickets for Real EstateUse this to understand what customers contact you about most. Written for a real-estate brokerage.
  6. Classify support tickets for E-commerce & RetailUse this to understand what customers contact you about most. Written for an online store selling physical products.
  7. Classify support tickets for EducationUse this to understand what customers contact you about most. Written for a school and online-learning provider.
  8. Classify support tickets for Finance & BankingUse this to understand what customers contact you about most. Written for a bank offering retail and business accounts.
  9. Classify support tickets for HealthcareUse this to understand what customers contact you about most. Written for a hospital and clinic network.
  10. Classify support tickets for Marketing & AdvertisingUse this to understand what customers contact you about most. Written for a marketing agency running campaigns for several clients.
  11. Classify support tickets for ManufacturingUse this to understand what customers contact you about most. Written for a manufacturing plant running shift-based production lines.
  12. Classify support tickets for IT & SoftwareUse this to understand what customers contact you about most. Written for a software company that ships a SaaS product.
  13. Escalation summary for NonprofitUse this when handing a support issue to another team. Written for a nonprofit organisation funded by donors and grants.
  14. Escalation summary for Media & EntertainmentUse this when handing a support issue to another team. Written for a media studio publishing video and podcasts.
  15. Escalation summary for ConstructionUse this when handing a support issue to another team. Written for a construction contractor running several sites.
  16. Escalation summary for Logistics & Supply ChainUse this when handing a support issue to another team. Written for a logistics company running warehouses and a delivery fleet.
  17. Escalation summary for Hospitality & TravelUse this when handing a support issue to another team. Written for a hotel group with its own booking site.
  18. Escalation summary for LegalUse this when handing a support issue to another team. Written for a mid-sized law firm.
  19. Escalation summary for Human ResourcesUse this when handing a support issue to another team. Written for the HR department of a 500-person company.
  20. Escalation summary for Real EstateUse this when handing a support issue to another team. Written for a real-estate brokerage.
  21. Escalation summary for E-commerce & RetailUse this when handing a support issue to another team. Written for an online store selling physical products.
  22. Escalation summary for EducationUse this when handing a support issue to another team. Written for a school and online-learning provider.
  23. Escalation summary for Finance & BankingUse this when handing a support issue to another team. Written for a bank offering retail and business accounts.
  24. Escalation summary for HealthcareUse this when handing a support issue to another team. Written for a hospital and clinic network.

FAQ

Customer Support prompts: common questions

What are Customer Support prompts?

Ready-made prompts for customer support work: replies, help articles, macros and escalations. Each one is written for a specific industry, so the answer fits the people and rules you work with.

How many Customer Support prompts are there?

333 prompts across 48 tasks and 16 industries. Open an industry from the Industries menu to see only the ones for where you work.

Which AI assistant should I use them with?

Any of them. The prompts are plain text, so they work in ChatGPT, Claude, Gemini, Copilot and the rest. Each prompt lists the assistants it suits best.

Are they free?

Yes. Copy any prompt as often as you like, with no sign-up and no limit.

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