Customer Support prompts
Replies, help articles, macros and escalations.
- 333 prompts available
- 16 industries covered
- Customer onboarding guide for EducationUse this to help new customers get value quickly. Written for a school and online-learning provider.
- Customer onboarding guide for Finance & BankingUse this to help new customers get value quickly. Written for a bank offering retail and business accounts.
- Customer onboarding guide for HealthcareUse this to help new customers get value quickly. Written for a hospital and clinic network.
- Customer onboarding guide for Marketing & AdvertisingUse this to help new customers get value quickly. Written for a marketing agency running campaigns for several clients.
- Customer onboarding guide for ManufacturingUse this to help new customers get value quickly. Written for a manufacturing plant running shift-based production lines.
- Customer onboarding guide for IT & SoftwareUse this to help new customers get value quickly. Written for a software company that ships a SaaS product.
- Saying no politely for NonprofitUse this when you must say no but want to keep the customer happy. Written for a nonprofit organisation funded by donors and grants.
- Saying no politely for Media & EntertainmentUse this when you must say no but want to keep the customer happy. Written for a media studio publishing video and podcasts.
- Saying no politely for ConstructionUse this when you must say no but want to keep the customer happy. Written for a construction contractor running several sites.
- Saying no politely for Logistics & Supply ChainUse this when you must say no but want to keep the customer happy. Written for a logistics company running warehouses and a delivery fleet.
- Saying no politely for Hospitality & TravelUse this when you must say no but want to keep the customer happy. Written for a hotel group with its own booking site.
- Saying no politely for LegalUse this when you must say no but want to keep the customer happy. Written for a mid-sized law firm.
- Saying no politely for Human ResourcesUse this when you must say no but want to keep the customer happy. Written for the HR department of a 500-person company.
- Saying no politely for Real EstateUse this when you must say no but want to keep the customer happy. Written for a real-estate brokerage.
- Saying no politely for E-commerce & RetailUse this when you must say no but want to keep the customer happy. Written for an online store selling physical products.
- Saying no politely for EducationUse this when you must say no but want to keep the customer happy. Written for a school and online-learning provider.
- Saying no politely for Finance & BankingUse this when you must say no but want to keep the customer happy. Written for a bank offering retail and business accounts.
- Saying no politely for HealthcareUse this when you must say no but want to keep the customer happy. Written for a hospital and clinic network.
- Saying no politely for Marketing & AdvertisingUse this when you must say no but want to keep the customer happy. Written for a marketing agency running campaigns for several clients.
- Saying no politely for ManufacturingUse this when you must say no but want to keep the customer happy. Written for a manufacturing plant running shift-based production lines.
- Saying no politely for IT & SoftwareUse this when you must say no but want to keep the customer happy. Written for a software company that ships a SaaS product.
- Classify support tickets for NonprofitUse this to understand what customers contact you about most. Written for a nonprofit organisation funded by donors and grants.
- Classify support tickets for Media & EntertainmentUse this to understand what customers contact you about most. Written for a media studio publishing video and podcasts.
- Classify support tickets for ConstructionUse this to understand what customers contact you about most. Written for a construction contractor running several sites.
FAQ
Customer Support prompts: common questions
What are Customer Support prompts?
Customer Support prompts are ready-made instructions you paste into an AI assistant for customer support work: replies, help articles, macros and escalations. Each one names the role, the context and the exact output to hand back, so the first answer is usable.
How many Customer Support prompts are there?
First AI Prompt has 333 free customer support prompts: 48 tasks, each written for up to 16 industries. Open an industry from the Industries menu to see only the versions for where you work.
Which AI assistant should I use for customer support prompts?
Customer Support prompts are plain text, so they work in ChatGPT, Claude, Gemini, Microsoft Copilot and other assistants. Each prompt page lists the assistants it suits best.
Are the customer support prompts free?
Yes. Every customer support prompt on First AI Prompt is free to copy and use in your own work, with no sign-up and no limit.