Customer Support prompts

Replies, help articles, macros and escalations.

  • 333 prompts available
  • 16 industries covered

Showing 333 customer support prompts

Open any prompt to customize it for your industry

  1. Service outage apology for Human ResourcesUse this after an outage to keep customer trust. Written for the HR department of a 500-person company.
  2. Service outage apology for Real EstateUse this after an outage to keep customer trust. Written for a real-estate brokerage.
  3. Service outage apology for E-commerce & RetailUse this after an outage to keep customer trust. Written for an online store selling physical products.
  4. Service outage apology for EducationUse this after an outage to keep customer trust. Written for a school and online-learning provider.
  5. Service outage apology for Finance & BankingUse this after an outage to keep customer trust. Written for a bank offering retail and business accounts.
  6. Service outage apology for HealthcareUse this after an outage to keep customer trust. Written for a hospital and clinic network.
  7. Service outage apology for Marketing & AdvertisingUse this after an outage to keep customer trust. Written for a marketing agency running campaigns for several clients.
  8. Service outage apology for ManufacturingUse this after an outage to keep customer trust. Written for a manufacturing plant running shift-based production lines.
  9. Service outage apology for IT & SoftwareUse this after an outage to keep customer trust. Written for a software company that ships a SaaS product.
  10. Chatbot conversation flow for NonprofitUse this to design a support chatbot that knows when to hand over to a human. Written for a nonprofit organisation funded by donors and grants.
  11. Chatbot conversation flow for Media & EntertainmentUse this to design a support chatbot that knows when to hand over to a human. Written for a media studio publishing video and podcasts.
  12. Chatbot conversation flow for ConstructionUse this to design a support chatbot that knows when to hand over to a human. Written for a construction contractor running several sites.
  13. Chatbot conversation flow for Logistics & Supply ChainUse this to design a support chatbot that knows when to hand over to a human. Written for a logistics company running warehouses and a delivery fleet.
  14. Chatbot conversation flow for Hospitality & TravelUse this to design a support chatbot that knows when to hand over to a human. Written for a hotel group with its own booking site.
  15. Chatbot conversation flow for LegalUse this to design a support chatbot that knows when to hand over to a human. Written for a mid-sized law firm.
  16. Chatbot conversation flow for Human ResourcesUse this to design a support chatbot that knows when to hand over to a human. Written for the HR department of a 500-person company.
  17. Chatbot conversation flow for Real EstateUse this to design a support chatbot that knows when to hand over to a human. Written for a real-estate brokerage.
  18. Chatbot conversation flow for E-commerce & RetailUse this to design a support chatbot that knows when to hand over to a human. Written for an online store selling physical products.
  19. Chatbot conversation flow for EducationUse this to design a support chatbot that knows when to hand over to a human. Written for a school and online-learning provider.
  20. Chatbot conversation flow for Finance & BankingUse this to design a support chatbot that knows when to hand over to a human. Written for a bank offering retail and business accounts.
  21. Chatbot conversation flow for HealthcareUse this to design a support chatbot that knows when to hand over to a human. Written for a hospital and clinic network.
  22. Chatbot conversation flow for Marketing & AdvertisingUse this to design a support chatbot that knows when to hand over to a human. Written for a marketing agency running campaigns for several clients.
  23. Chatbot conversation flow for ManufacturingUse this to design a support chatbot that knows when to hand over to a human. Written for a manufacturing plant running shift-based production lines.
  24. Chatbot conversation flow for IT & SoftwareUse this to design a support chatbot that knows when to hand over to a human. Written for a software company that ships a SaaS product.

FAQ

Customer Support prompts: common questions

What are Customer Support prompts?

Customer Support prompts are ready-made instructions you paste into an AI assistant for customer support work: replies, help articles, macros and escalations. Each one names the role, the context and the exact output to hand back, so the first answer is usable.

How many Customer Support prompts are there?

First AI Prompt has 333 free customer support prompts: 48 tasks, each written for up to 16 industries. Open an industry from the Industries menu to see only the versions for where you work.

Which AI assistant should I use for customer support prompts?

Customer Support prompts are plain text, so they work in ChatGPT, Claude, Gemini, Microsoft Copilot and other assistants. Each prompt page lists the assistants it suits best.

Are the customer support prompts free?

Yes. Every customer support prompt on First AI Prompt is free to copy and use in your own work, with no sign-up and no limit.

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