Customer Support prompts
Replies, help articles, macros and escalations.
- 333 prompts available
- 16 industries covered
- Write customer service replies for my small businessGive me ready replies for the questions and problems my customers bring. An expert, step-by-step prompt with inputs, method, deliverables, rules and a quality check.
- Handle lost or damaged shipment claimsProcess lost and damaged shipment claims fairly and fast. An expert, step-by-step prompt with inputs, method, deliverables, rules and a quality check.
- Support students and parents in an online learning platformAnswer student and parent queries quickly and keep them learning. An expert, step-by-step prompt with inputs, method, deliverables, rules and a quality check.
- Write a status page and incident communication planCommunicate clearly with customers during outages and incidents. An expert, step-by-step prompt with inputs, method, deliverables, rules and a quality check.
- Respond to negative hotel or restaurant reviewsReply to negative reviews in a way that wins back guests and impresses future ones. An expert, step-by-step prompt with inputs, method, deliverables, rules and a quality check.
- Handle complaints for a financial services companyHandle customer complaints fairly, on time and in line with regulatory rules. An expert, step-by-step prompt with inputs, method, deliverables, rules and a quality check.
- Write patient communication for a clinic front deskHelp front-desk staff handle patient calls and messages kindly and clearly. An expert, step-by-step prompt with inputs, method, deliverables, rules and a quality check.
- Handle delivery delay complaints at scaleRespond to many delayed-order complaints quickly and keep customers loyal. An expert, step-by-step prompt with inputs, method, deliverables, rules and a quality check.
- Design a tiered support model with SLAsDesign a support model with tiers, SLAs and staffing that keeps customers happy at a sensible cost. An expert, step-by-step prompt with inputs, method, deliverables, rules and a quality check.
- Reply to Google reviews for a local businessUse this when reviews pile up or a bad review is hurting your business.
- Train new support agents for Small Business & ShopsUse this when hiring support agents so they become effective faster. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Reduce customer churn with a retention plan for Small Business & ShopsUse this when too many customers cancel or do not renew. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Create support macros and canned replies for Small Business & ShopsUse this to answer common questions faster and more consistently. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Build a customer satisfaction survey and analysis for Small Business & ShopsUse this when you want to know what customers really think. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Handle an angry customer complaint for Small Business & ShopsUse this when a customer is angry and the wrong reply could make it worse. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Write a knowledge base article for Small Business & ShopsUse this when the same question keeps coming in. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Design a customer support process from scratch for Small Business & ShopsUse this when support is chaotic and customers wait too long. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Support training role-play for Small Business & ShopsUse this to train new agents with realistic practice. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Customer satisfaction survey for Small Business & ShopsUse this to measure how customers feel about support. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Service outage apology for Small Business & ShopsUse this after an outage to keep customer trust. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Chatbot conversation flow for Small Business & ShopsUse this to design a support chatbot that knows when to hand over to a human. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Feedback theme analysis for Small Business & ShopsUse this to turn piles of feedback into clear improvements. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Customer onboarding guide for Small Business & ShopsUse this to help new customers get value quickly. Written for a small business such as a shop, local service or home business with 1 to 20 people.
- Saying no politely for Small Business & ShopsUse this when you must say no but want to keep the customer happy. Written for a small business such as a shop, local service or home business with 1 to 20 people.
FAQ
Customer Support prompts: common questions
What are Customer Support prompts?
Ready-made prompts for customer support work: replies, help articles, macros and escalations. Each one is written for a specific industry, so the answer fits the people and rules you work with.
How many Customer Support prompts are there?
333 prompts across 48 tasks and 16 industries. Open an industry from the Industries menu to see only the ones for where you work.
Which AI assistant should I use them with?
Any of them. The prompts are plain text, so they work in ChatGPT, Claude, Gemini, Copilot and the rest. Each prompt lists the assistants it suits best.
Are they free?
Yes. Copy any prompt as often as you like, with no sign-up and no limit.