Customer Support prompts

Replies, help articles, macros and escalations.

  • 333 prompts available
  • 16 industries covered

Showing 333 customer support prompts

Open any prompt to customize it for your industry

  1. Classify support tickets for Small Business & ShopsUse this to understand what customers contact you about most. Written for a small business such as a shop, local service or home business with 1 to 20 people.
  2. Escalation summary for Small Business & ShopsUse this when handing a support issue to another team. Written for a small business such as a shop, local service or home business with 1 to 20 people.
  3. Support reply macros for Small Business & ShopsUse this to answer common requests faster and consistently. Written for a small business such as a shop, local service or home business with 1 to 20 people.
  4. Help-centre article for Small Business & ShopsUse this so customers can solve problems without contacting support. Written for a small business such as a shop, local service or home business with 1 to 20 people.
  5. Reply to an angry customer for Small Business & ShopsUse this when a customer is angry and the reply has to calm things down. Written for a small business such as a shop, local service or home business with 1 to 20 people.
  6. Train new support agents for NonprofitUse this when hiring support agents so they become effective faster. Written for a nonprofit organisation funded by donors and grants.
  7. Train new support agents for Media & EntertainmentUse this when hiring support agents so they become effective faster. Written for a media studio publishing video and podcasts.
  8. Train new support agents for ConstructionUse this when hiring support agents so they become effective faster. Written for a construction contractor running several sites.
  9. Train new support agents for Logistics & Supply ChainUse this when hiring support agents so they become effective faster. Written for a logistics company running warehouses and a delivery fleet.
  10. Train new support agents for Hospitality & TravelUse this when hiring support agents so they become effective faster. Written for a hotel group with its own booking site.
  11. Train new support agents for LegalUse this when hiring support agents so they become effective faster. Written for a mid-sized law firm.
  12. Train new support agents for Human ResourcesUse this when hiring support agents so they become effective faster. Written for the HR department of a 500-person company.
  13. Train new support agents for Real EstateUse this when hiring support agents so they become effective faster. Written for a real-estate brokerage.
  14. Train new support agents for E-commerce & RetailUse this when hiring support agents so they become effective faster. Written for an online store selling physical products.
  15. Train new support agents for EducationUse this when hiring support agents so they become effective faster. Written for a school and online-learning provider.
  16. Train new support agents for Finance & BankingUse this when hiring support agents so they become effective faster. Written for a bank offering retail and business accounts.
  17. Train new support agents for HealthcareUse this when hiring support agents so they become effective faster. Written for a hospital and clinic network.
  18. Train new support agents for Marketing & AdvertisingUse this when hiring support agents so they become effective faster. Written for a marketing agency running campaigns for several clients.
  19. Train new support agents for ManufacturingUse this when hiring support agents so they become effective faster. Written for a manufacturing plant running shift-based production lines.
  20. Train new support agents for IT & SoftwareUse this when hiring support agents so they become effective faster. Written for a software company that ships a SaaS product.
  21. Reduce customer churn with a retention plan for NonprofitUse this when too many customers cancel or do not renew. Written for a nonprofit organisation funded by donors and grants.
  22. Reduce customer churn with a retention plan for Media & EntertainmentUse this when too many customers cancel or do not renew. Written for a media studio publishing video and podcasts.
  23. Reduce customer churn with a retention plan for ConstructionUse this when too many customers cancel or do not renew. Written for a construction contractor running several sites.
  24. Reduce customer churn with a retention plan for Logistics & Supply ChainUse this when too many customers cancel or do not renew. Written for a logistics company running warehouses and a delivery fleet.

FAQ

Customer Support prompts: common questions

What are Customer Support prompts?

Ready-made prompts for customer support work: replies, help articles, macros and escalations. Each one is written for a specific industry, so the answer fits the people and rules you work with.

How many Customer Support prompts are there?

333 prompts across 48 tasks and 16 industries. Open an industry from the Industries menu to see only the ones for where you work.

Which AI assistant should I use them with?

Any of them. The prompts are plain text, so they work in ChatGPT, Claude, Gemini, Copilot and the rest. Each prompt lists the assistants it suits best.

Are they free?

Yes. Copy any prompt as often as you like, with no sign-up and no limit.

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