Customer Support prompts

Replies, help articles, macros and escalations.

  • 333 prompts available
  • 16 industries covered

Showing 333 customer support prompts

Open any prompt to customize it for your industry

  1. Support training role-play for HealthcareUse this to train new agents with realistic practice. Written for a hospital and clinic network.
  2. Support training role-play for Marketing & AdvertisingUse this to train new agents with realistic practice. Written for a marketing agency running campaigns for several clients.
  3. Support training role-play for ManufacturingUse this to train new agents with realistic practice. Written for a manufacturing plant running shift-based production lines.
  4. Support training role-play for IT & SoftwareUse this to train new agents with realistic practice. Written for a software company that ships a SaaS product.
  5. Customer satisfaction survey for NonprofitUse this to measure how customers feel about support. Written for a nonprofit organisation funded by donors and grants.
  6. Customer satisfaction survey for Media & EntertainmentUse this to measure how customers feel about support. Written for a media studio publishing video and podcasts.
  7. Customer satisfaction survey for ConstructionUse this to measure how customers feel about support. Written for a construction contractor running several sites.
  8. Customer satisfaction survey for Logistics & Supply ChainUse this to measure how customers feel about support. Written for a logistics company running warehouses and a delivery fleet.
  9. Customer satisfaction survey for Hospitality & TravelUse this to measure how customers feel about support. Written for a hotel group with its own booking site.
  10. Customer satisfaction survey for LegalUse this to measure how customers feel about support. Written for a mid-sized law firm.
  11. Customer satisfaction survey for Human ResourcesUse this to measure how customers feel about support. Written for the HR department of a 500-person company.
  12. Customer satisfaction survey for Real EstateUse this to measure how customers feel about support. Written for a real-estate brokerage.
  13. Customer satisfaction survey for E-commerce & RetailUse this to measure how customers feel about support. Written for an online store selling physical products.
  14. Customer satisfaction survey for EducationUse this to measure how customers feel about support. Written for a school and online-learning provider.
  15. Customer satisfaction survey for Finance & BankingUse this to measure how customers feel about support. Written for a bank offering retail and business accounts.
  16. Customer satisfaction survey for Marketing & AdvertisingUse this to measure how customers feel about support. Written for a marketing agency running campaigns for several clients.
  17. Customer satisfaction survey for ManufacturingUse this to measure how customers feel about support. Written for a manufacturing plant running shift-based production lines.
  18. Customer satisfaction survey for IT & SoftwareUse this to measure how customers feel about support. Written for a software company that ships a SaaS product.
  19. Service outage apology for NonprofitUse this after an outage to keep customer trust. Written for a nonprofit organisation funded by donors and grants.
  20. Service outage apology for Media & EntertainmentUse this after an outage to keep customer trust. Written for a media studio publishing video and podcasts.
  21. Service outage apology for ConstructionUse this after an outage to keep customer trust. Written for a construction contractor running several sites.
  22. Service outage apology for Logistics & Supply ChainUse this after an outage to keep customer trust. Written for a logistics company running warehouses and a delivery fleet.
  23. Service outage apology for Hospitality & TravelUse this after an outage to keep customer trust. Written for a hotel group with its own booking site.
  24. Service outage apology for LegalUse this after an outage to keep customer trust. Written for a mid-sized law firm.

FAQ

Customer Support prompts: common questions

What are Customer Support prompts?

Customer Support prompts are ready-made instructions you paste into an AI assistant for customer support work: replies, help articles, macros and escalations. Each one names the role, the context and the exact output to hand back, so the first answer is usable.

How many Customer Support prompts are there?

First AI Prompt has 333 free customer support prompts: 48 tasks, each written for up to 16 industries. Open an industry from the Industries menu to see only the versions for where you work.

Which AI assistant should I use for customer support prompts?

Customer Support prompts are plain text, so they work in ChatGPT, Claude, Gemini, Microsoft Copilot and other assistants. Each prompt page lists the assistants it suits best.

Are the customer support prompts free?

Yes. Every customer support prompt on First AI Prompt is free to copy and use in your own work, with no sign-up and no limit.

All categories