Customer Support prompts

Replies, help articles, macros and escalations.

  • 333 prompts available
  • 16 industries covered

Showing 333 customer support prompts

Open any prompt to customize it for your industry

  1. Handle an angry customer complaint for Real EstateUse this when a customer is angry and the wrong reply could make it worse. Written for a real-estate brokerage.
  2. Handle an angry customer complaint for E-commerce & RetailUse this when a customer is angry and the wrong reply could make it worse. Written for an online store selling physical products.
  3. Handle an angry customer complaint for EducationUse this when a customer is angry and the wrong reply could make it worse. Written for a school and online-learning provider.
  4. Handle an angry customer complaint for Finance & BankingUse this when a customer is angry and the wrong reply could make it worse. Written for a bank offering retail and business accounts.
  5. Handle an angry customer complaint for HealthcareUse this when a customer is angry and the wrong reply could make it worse. Written for a hospital and clinic network.
  6. Handle an angry customer complaint for Marketing & AdvertisingUse this when a customer is angry and the wrong reply could make it worse. Written for a marketing agency running campaigns for several clients.
  7. Handle an angry customer complaint for ManufacturingUse this when a customer is angry and the wrong reply could make it worse. Written for a manufacturing plant running shift-based production lines.
  8. Handle an angry customer complaint for IT & SoftwareUse this when a customer is angry and the wrong reply could make it worse. Written for a software company that ships a SaaS product.
  9. Write a knowledge base article for NonprofitUse this when the same question keeps coming in. Written for a nonprofit organisation funded by donors and grants.
  10. Write a knowledge base article for Media & EntertainmentUse this when the same question keeps coming in. Written for a media studio publishing video and podcasts.
  11. Write a knowledge base article for ConstructionUse this when the same question keeps coming in. Written for a construction contractor running several sites.
  12. Write a knowledge base article for Logistics & Supply ChainUse this when the same question keeps coming in. Written for a logistics company running warehouses and a delivery fleet.
  13. Write a knowledge base article for Hospitality & TravelUse this when the same question keeps coming in. Written for a hotel group with its own booking site.
  14. Write a knowledge base article for LegalUse this when the same question keeps coming in. Written for a mid-sized law firm.
  15. Write a knowledge base article for Human ResourcesUse this when the same question keeps coming in. Written for the HR department of a 500-person company.
  16. Write a knowledge base article for Real EstateUse this when the same question keeps coming in. Written for a real-estate brokerage.
  17. Write a knowledge base article for E-commerce & RetailUse this when the same question keeps coming in. Written for an online store selling physical products.
  18. Write a knowledge base article for EducationUse this when the same question keeps coming in. Written for a school and online-learning provider.
  19. Write a knowledge base article for Finance & BankingUse this when the same question keeps coming in. Written for a bank offering retail and business accounts.
  20. Write a knowledge base article for HealthcareUse this when the same question keeps coming in. Written for a hospital and clinic network.
  21. Write a knowledge base article for Marketing & AdvertisingUse this when the same question keeps coming in. Written for a marketing agency running campaigns for several clients.
  22. Write a knowledge base article for ManufacturingUse this when the same question keeps coming in. Written for a manufacturing plant running shift-based production lines.
  23. Write a knowledge base article for IT & SoftwareUse this when the same question keeps coming in. Written for a software company that ships a SaaS product.
  24. Design a customer support process from scratch for NonprofitUse this when support is chaotic and customers wait too long. Written for a nonprofit organisation funded by donors and grants.

FAQ

Customer Support prompts: common questions

What are Customer Support prompts?

Customer Support prompts are ready-made instructions you paste into an AI assistant for customer support work: replies, help articles, macros and escalations. Each one names the role, the context and the exact output to hand back, so the first answer is usable.

How many Customer Support prompts are there?

First AI Prompt has 333 free customer support prompts: 48 tasks, each written for up to 16 industries. Open an industry from the Industries menu to see only the versions for where you work.

Which AI assistant should I use for customer support prompts?

Customer Support prompts are plain text, so they work in ChatGPT, Claude, Gemini, Microsoft Copilot and other assistants. Each prompt page lists the assistants it suits best.

Are the customer support prompts free?

Yes. Every customer support prompt on First AI Prompt is free to copy and use in your own work, with no sign-up and no limit.

All categories