Customer Support prompts
Replies, help articles, macros and escalations.
- 333 prompts available
- 16 industries covered
- Create support macros and canned replies for ManufacturingUse this to answer common questions faster and more consistently. Written for a manufacturing plant running shift-based production lines.
- Create support macros and canned replies for IT & SoftwareUse this to answer common questions faster and more consistently. Written for a software company that ships a SaaS product.
- Build a customer satisfaction survey and analysis for NonprofitUse this when you want to know what customers really think. Written for a nonprofit organisation funded by donors and grants.
- Build a customer satisfaction survey and analysis for Media & EntertainmentUse this when you want to know what customers really think. Written for a media studio publishing video and podcasts.
- Build a customer satisfaction survey and analysis for ConstructionUse this when you want to know what customers really think. Written for a construction contractor running several sites.
- Build a customer satisfaction survey and analysis for Logistics & Supply ChainUse this when you want to know what customers really think. Written for a logistics company running warehouses and a delivery fleet.
- Build a customer satisfaction survey and analysis for Hospitality & TravelUse this when you want to know what customers really think. Written for a hotel group with its own booking site.
- Build a customer satisfaction survey and analysis for LegalUse this when you want to know what customers really think. Written for a mid-sized law firm.
- Build a customer satisfaction survey and analysis for Human ResourcesUse this when you want to know what customers really think. Written for the HR department of a 500-person company.
- Build a customer satisfaction survey and analysis for Real EstateUse this when you want to know what customers really think. Written for a real-estate brokerage.
- Build a customer satisfaction survey and analysis for E-commerce & RetailUse this when you want to know what customers really think. Written for an online store selling physical products.
- Build a customer satisfaction survey and analysis for EducationUse this when you want to know what customers really think. Written for a school and online-learning provider.
- Build a customer satisfaction survey and analysis for Finance & BankingUse this when you want to know what customers really think. Written for a bank offering retail and business accounts.
- Build a customer satisfaction survey and analysis for HealthcareUse this when you want to know what customers really think. Written for a hospital and clinic network.
- Build a customer satisfaction survey and analysis for Marketing & AdvertisingUse this when you want to know what customers really think. Written for a marketing agency running campaigns for several clients.
- Build a customer satisfaction survey and analysis for ManufacturingUse this when you want to know what customers really think. Written for a manufacturing plant running shift-based production lines.
- Build a customer satisfaction survey and analysis for IT & SoftwareUse this when you want to know what customers really think. Written for a software company that ships a SaaS product.
- Handle an angry customer complaint for NonprofitUse this when a customer is angry and the wrong reply could make it worse. Written for a nonprofit organisation funded by donors and grants.
- Handle an angry customer complaint for Media & EntertainmentUse this when a customer is angry and the wrong reply could make it worse. Written for a media studio publishing video and podcasts.
- Handle an angry customer complaint for ConstructionUse this when a customer is angry and the wrong reply could make it worse. Written for a construction contractor running several sites.
- Handle an angry customer complaint for Logistics & Supply ChainUse this when a customer is angry and the wrong reply could make it worse. Written for a logistics company running warehouses and a delivery fleet.
- Handle an angry customer complaint for Hospitality & TravelUse this when a customer is angry and the wrong reply could make it worse. Written for a hotel group with its own booking site.
- Handle an angry customer complaint for LegalUse this when a customer is angry and the wrong reply could make it worse. Written for a mid-sized law firm.
- Handle an angry customer complaint for Human ResourcesUse this when a customer is angry and the wrong reply could make it worse. Written for the HR department of a 500-person company.
FAQ
Customer Support prompts: common questions
What are Customer Support prompts?
Customer Support prompts are ready-made instructions you paste into an AI assistant for customer support work: replies, help articles, macros and escalations. Each one names the role, the context and the exact output to hand back, so the first answer is usable.
How many Customer Support prompts are there?
First AI Prompt has 333 free customer support prompts: 48 tasks, each written for up to 16 industries. Open an industry from the Industries menu to see only the versions for where you work.
Which AI assistant should I use for customer support prompts?
Customer Support prompts are plain text, so they work in ChatGPT, Claude, Gemini, Microsoft Copilot and other assistants. Each prompt page lists the assistants it suits best.
Are the customer support prompts free?
Yes. Every customer support prompt on First AI Prompt is free to copy and use in your own work, with no sign-up and no limit.