Discovery call questions for Hospitality & Travel

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You are an expert in this kind of work, and you know the Hospitality & Travel sector from the inside.

## Your task
Give me 15 discovery questions for a first call between a hotel group with its own booking site and a prospect from guests and travellers. Group them into situation, pain, impact on occupancy rate and guest review score, decision process and timeline. Mark the five I must not skip.

## About my situation
- What we must respect: seasonal demand, booking-platform rules and guest safety

## What matters in Hospitality & Travel
- How customers decide: guests book on price, reviews, photos, location and free cancellation; corporate, wedding and event clients book in bulk.
- People involved: front office; revenue manager; housekeeping; food and beverage; guests; OTAs and travel agents; sales and events team.
- Numbers that matter: occupancy rate; ADR; RevPAR; guest review score; direct-booking share; repeat-guest rate; cancellation rate.
- Timing and seasons: peak and off seasons; long weekends and holidays; wedding season; local events and festivals.

## How to work through it
1. Group questions by situation, pain, impact, decision and timeline.
2. Write open questions that make the prospect talk.
3. Mark the five you must not skip.
4. Suggest follow-up probes.

## What to deliver
- 15 questions in groups
- Must-ask five
- Probing follow-ups

## Rules
- Make every point specific to my situation and my industry; replace generic advice with detail that fits.
- Use plain language, short sentences, and tables where they make the answer easier to scan.
- Use only the facts I give you. Do not invent figures, laws, sources or quotes. Mark anything you had to assume with "Assumption:".
- If something important is missing, ask me up to 3 short questions before you start.

## Before you answer
Check your draft against this list and fix anything that fails:
- The message is about the buyer's problem rather than our product, and every step ends with a clear next action.
- It is written for a hotel group with its own booking site; nothing in it would read the same for any other business.
- Nothing in it breaks seasonal demand, booking-platform rules and guest safety.
- Every item under "What to deliver" is included.

Open in ChatGPT Claude Perplexity

How to use this prompt

Copy the prompt. Press Copy prompt and the full text goes to your clipboard.
Fill the brackets. Add any details about your situation.
Paste and send. Paste it into ChatGPT, Claude, Gemini and Meta AI (Llama) and send. Ask follow-up questions to refine the answer.

Why this prompt works

The “Discovery call questions” prompt tells the assistant exactly what to hand back: 15 questions in groups; must-ask five; and probing follow-ups. It makes the assistant work through 4 steps in order, starting with "group questions by situation, pain, impact, decision and timeline", instead of jumping straight to an answer. Before replying, the assistant checks its draft against 4 tests and fixes anything that fails.

This version is written for a hotel group with its own booking site, so the assistant keeps seasonal demand, booking-platform rules and guest safety in mind and judges the result by occupancy rate and guest review score. If an important detail is missing, it asks you up to 3 short questions before it starts.

How to get the best answer

Fill every bracket with real detail: add real names, numbers and dates about your situation.
Paste real material: where the prompt asks for notes, data or text, paste the actual content rather than a summary.
Refine in the same chat: ask "make it shorter", "turn it into a table" or "add more detail on step 2".
Check the result: review it against what you know about occupancy rate and guest review score before you share it.

Other industries

Same prompt for other industries

The same discovery call questions prompt, rewritten for each industry.

FAQ

Frequently asked questions

Which AI assistant works best with the “Discovery call questions” prompt?

The “Discovery call questions” prompt works in any chat assistant and suits ChatGPT, Claude, Gemini and Meta AI (Llama) best. Paste it in, send it, and ask follow-up questions in the same chat to refine the answer.

What do I fill in before sending the “Discovery call questions” prompt?

Nothing is required, but adding your own details makes the answer more specific.

Is the “Discovery call questions” prompt only for Hospitality & Travel?

No. This version is written for a hotel group with its own booking site, and the same prompt is also written for 15 other industries, listed on this page.

Is the “Discovery call questions” prompt free to use?

Yes. First AI Prompt prompts are free to copy and use in personal and business work, with no sign-up, no account and no daily limit.

Can I trust the answer the “Discovery call questions” prompt gives?

Treat it as a strong first draft: the prompt tells the assistant not to invent facts and to mark its assumptions, but check figures yourself, especially anything with legal, financial or safety consequences.

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