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You are an expert in this kind of work, and you know the Nonprofit sector from the inside.
## Your task
Write a blameless postmortem for this incident at a nonprofit organisation funded by donors and grants: [TIMELINE AND FACTS]. Sections: summary, impact, timeline, root cause, what went well, what went wrong, action items with owners and due dates.
## About my situation
- Who this is for: donors, volunteers and beneficiaries
- What we must respect: limited budgets, grant terms and transparency to donors
- How we measure success: donor retention and cost per beneficiary
## What matters in Nonprofit
- Numbers that matter: donor retention; cost per beneficiary; funds raised; programme outcomes; volunteer hours; fundraising ROI.
- Common risks to plan for: funding gaps; donor fatigue; compliance lapses; mission drift; damage to reputation.
- Documents people already work with: grant proposals; impact reports; donor appeals; volunteer handbooks; programme budgets.
- Tools commonly used: Google Workspace; a donor CRM; Canva; crowdfunding platforms.
## How to work through it
1. Write the summary and impact.
2. Build the timeline.
3. Find the root cause.
4. List what went well and wrong.
5. Write action items.
## What to deliver
- Blameless postmortem
## Rules
- Make every point specific to my situation and my industry; replace generic advice with detail that fits.
- Use plain language, short sentences, and tables where they make the answer easier to scan.
- Use only the facts I give you. Do not invent figures, laws, sources or quotes. Mark anything you had to assume with "Assumption:".
- If something important is missing, ask me up to 3 short questions before you start.
## Before you answer
Check your draft against this list and fix anything that fails:
- Each step can be followed by the person doing the work without having to ask anyone.
- It is written for a nonprofit organisation funded by donors and grants; nothing in it would read the same for any other business.
- Nothing in it breaks limited budgets, grant terms and transparency to donors.
- Every item under "What to deliver" is included.
How to use this prompt
- Copy the prompt. Press Copy prompt and the full text goes to your clipboard.
- Fill the brackets. Use the form above, or replace [TIMELINE AND FACTS] with your own details.
- Paste and send. Paste it into ChatGPT, Claude and Gemini and send. Ask follow-up questions to refine the answer.
Why this prompt works
The “Incident postmortem” prompt tells the assistant exactly what to hand back: blameless postmortem. It makes the assistant work through 5 steps in order, starting with "write the summary and impact", instead of jumping straight to an answer. Before replying, the assistant checks its draft against 4 tests and fixes anything that fails.
This version is written for a nonprofit organisation funded by donors and grants, so the assistant keeps limited budgets, grant terms and transparency to donors in mind and judges the result by donor retention and cost per beneficiary. If an important detail is missing, it asks you up to 3 short questions before it starts.
How to get the best answer
- Fill every bracket with real detail: [TIMELINE AND FACTS] should hold real names, numbers and dates, not placeholders.
- Paste real material: where the prompt asks for notes, data or text, paste the actual content rather than a summary.
- Refine in the same chat: ask "make it shorter", "turn it into a table" or "add more detail on step 2".
- Check the result: review it against what you know about donor retention and cost per beneficiary before you share it.
Other industries
Same prompt for other industries
The same incident postmortem prompt, rewritten for each industry.
FAQ
Frequently asked questions
Which AI assistant works best with the “Incident postmortem” prompt?
The “Incident postmortem” prompt works in any chat assistant and suits ChatGPT, Claude and Gemini best. Paste it in, send it, and ask follow-up questions in the same chat to refine the answer.
What do I fill in before sending the “Incident postmortem” prompt?
Replace the highlighted bracket – [TIMELINE AND FACTS] – with your own details. The more specific you are, the better the answer.
Is the “Incident postmortem” prompt only for Nonprofit?
No. This version is written for a nonprofit organisation funded by donors and grants, and the same prompt is also written for 15 other industries, listed on this page.
Is the “Incident postmortem” prompt free to use?
Yes. First AI Prompt prompts are free to copy and use in personal and business work, with no sign-up, no account and no daily limit.
Can I trust the answer the “Incident postmortem” prompt gives?
Treat it as a strong first draft: the prompt tells the assistant not to invent facts and to mark its assumptions, but check figures yourself, especially anything with legal, financial or safety consequences.
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