User interview guide for Nonprofit

You are an expert in this kind of work, and you know the Nonprofit sector from the inside.

## Your task
Write a 30-minute user interview guide for donors, volunteers and beneficiaries of a nonprofit organisation funded by donors and grants to learn about [TOPIC]. Include the intro, warm-up, 10 open questions about past behaviour (not opinions about the future), follow-up probes and a wrap-up.

## About my situation
- What we must respect: limited budgets, grant terms and transparency to donors
- How we measure success: donor retention and cost per beneficiary

## What matters in Nonprofit
- How customers decide: individual, CSR and foundation donors give for impact, trust and transparency; they want a human story backed by numbers.
- Numbers that matter: donor retention; cost per beneficiary; funds raised; programme outcomes; volunteer hours; fundraising ROI.
- Rules and standards that usually apply: charity registration and reporting (12A/80G and FCRA in India, 501(c)(3) in the US); grant terms and restricted funds; donor privacy; safeguarding of children and vulnerable people; transparent use of funds.
- Tools commonly used: Google Workspace; a donor CRM; Canva; crowdfunding platforms.
- Rules differ by country. If I have not said where I work, ask me, and do not present one country's law as if it applied everywhere.

## How to work through it
1. Write an intro and warm-up.
2. Write ten questions about past behaviour.
3. Add follow-up probes.
4. Write a wrap-up.

## What to deliver
- Interview guide
- Note-taking template

## Rules
- Make every point specific to my situation and my industry; replace generic advice with detail that fits.
- Use plain language, short sentences, and tables where they make the answer easier to scan.
- Use only the facts I give you. Do not invent figures, laws, sources or quotes. Mark anything you had to assume with "Assumption:".
- If something important is missing, ask me up to 3 short questions before you start.

## Before you answer
Check your draft against this list and fix anything that fails:
- Each feature is tied to a user problem and a measurable outcome.
- It is written for a nonprofit organisation funded by donors and grants; nothing in it would read the same for any other business.
- Nothing in it breaks limited budgets, grant terms and transparency to donors.
- Every item under "What to deliver" is included.